Product Returns

1. **Contact Us**:
- Please send a video through the chat feature explaining the reason for the return.

2. **Return Window**:
- Ensure you send the return within 10 days of receiving the product.

3. **Proper Packaging**:
- For items like wine or alcohol, please ensure they are securely packaged to avoid damage during transit.

4. **Shipping Costs**:
- You can return the items using cash on delivery (COD), so you don't have to worry about shipping costs.

If you have any further questions or need assistance, feel free to reach out through our chat.